Title:  Director, Software Engineering (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

Director, Software Engineering at NetJets have demonstrated experience in managing, measuring, and driving complex tasks and projects, constantly operating in a raise the bar mindset. You combine thought leadership, commercial pragmatism, and analytical rigor with enthusiasm for diving deeper into existing processes and tirelessly looking for opportunities to "Drive Change" in the organization. You are a rare combination of “thinker” and “do’er” with a strong aptitude for understanding strategic goals of technology and operations, building, and executing the tactics to accomplish them. You have exceptional ability to balance creative thinking with strong business judgment and analytical skills. You have strong work ethic and ability to identify and solve complex problems. You are a strong written and verbal communicator; you can explain complex concepts and issues clearly and efficiently. You can work with others or independently to navigate ambiguous situations; you can identify and act upon an opportunity or problem without explicit instructions. You lead by example and do not delegate what you would not do yourself; you are not afraid to roll up your sleeves up and finish a project without help when needed. You are resilient and positive attitude – even the stiffest challenges are possible with the right amount of creativity, good judgment, and hard work. You exhibit strong integrity and ability to follow through on commitments and deadlines. You can think both strategically and tactically and to drive execution. You are equally comfortable with long term planning and day-to-day progress tracking and execution. You have an eye for detail and foresee the unforeseen.

Tasks and Responsibilities

• Build a customer obsessed team which is technically fearless and applies their knowledge of the business, technology, and the marketplace to advance organizations goals.
• Coach and mentor team members and future leaders to develop the necessary skills and mindsets to maximize each team members ability to deliver for our business while supporting their individual career goals.
• Pioneer innovative ideas for the organization to be successful
• Deepen business fluency by listening to customers and stakeholders, understanding critical business metrics, and influence overall direction and strategy.
• Establish and communicate a compelling vision for multiple teams under your leadership to modernize the technology landscape in a complex ecosystem of home grown, vendor hosted and custom-built software solutions.
• Own, grow and mature applications to consistently address business needs.
• Provide leadership and oversight for multiple software engineering delivery teams, ensuring consistent execution against scope, schedule, cost, and quality objectives.
• Ensure engineering teams deliver secure, scalable, reliable, and maintainable solutions aligned with enterprise architecture and technology standards.
• Drive continuous improvement in delivery predictability, velocity, and quality, using metrics and outcome‑based reporting.
• Lead the software engineering transformation program (ERP) implementation and major system modernizations as well as system integration efforts between ERP platforms and surrounding applications, ensuring data integrity, performance, and reliability.
• Partner with business, enterprise architecture, and vendors to translate transformation objectives into executable technical delivery plans.
• Manage risks associated with complex transformation programs, including phased rollouts, cutovers, legacy decommissioning, and post‑go‑live stabilization.
• Lead, coach, and develop engineering managers and senior technical leaders, fostering accountability and leadership depth.
• Build and maintain high‑performing, diverse, and engaged engineering teams with a strong delivery and ownership mindset.
• Support workforce planning, capacity management, and succession planning aligned to transformation and operational needs.
• Partner with data, architecture, and business leaders to identify high‑value AI use cases embedded in software solutions (e.g., process automation, decision support, intelligent user experiences).
• Ensure AI‑enabled features are designed, delivered, and operated responsibly, aligned with security, privacy, compliance, and ethical standards.
• Guide engineering teams on the practical adoption of AI services and platforms (e.g., AI APIs, automation, CoPilot) without compromising system stability or delivery predictability.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• 10+ years of experience in software engineering for complex problems, and past leadership experience in similar roles at mid-to-large enterprises
• Proven experience leading multiple software development delivery teams in an enterprise environment.
• Demonstrated success delivering large, complex business transformation initiatives, including ERP systems’ implementations or comparable enterprise platforms.
• Strong experience operating in organizations with business, architecture, and vendor dependencies.
• Solid understanding of modern software engineering practices, including:
  • Agile and scaled delivery frameworks
  • Application lifecycle management
  • System integration and data flows
  • Cloud and enterprise application architectures
• Ability to engage credibly with architects and senior engineers on solution design, trade‑offs, and delivery implications (hands‑on coding not required).
• Experience managing large, multi‑year programs with multiple workstreams, vendors, and stakeholders.
• Strong understanding of ERP delivery models, including configuration vs. customization trade‑offs, integration patterns, and operational impacts.
• Ability to manage complex dependencies across business processes, systems, and teams.
• Working knowledge of AI‑enabled application patterns, including:
  • Embedded AI services within enterprise applications
  • Automation and decision‑support use cases
  • Integration of AI platforms with core systems (e.g., ERP, CRM)
• Understanding of AI governance considerations, including data quality, model lifecycle, explainability, security, privacy, and regulatory compliance.
• Ability to evaluate AI initiatives based on business value, risk, and operational impact, rather than novelty.
• Exceptional verbal and written articulation skills – ability to effectively communicate complex concepts and ideas in a non-technical, simple manner across different levels and geographies of an organization.
• Strong analytical, problem solving, and project management skills.
• Highly organized individuals with strong time management skills
• Strong negotiation, collaboration, team facilitation, and influencing skills.
• Ability to work with cross-functional teams under aggressive deadlines.
• Ability to effectively communicate and present to executive leadership.
• Proven and successful track record of navigating through ambiguous situations and constant change
• Equally passionate about people and customers

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support