Title:  Flight Attendant Training Program Specialist, Senior (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Flight Attendant Training Program Specialist, Senior is responsible for managing the day-to-day operations of Flight Attendant Training programs. This role includes managing course development, facilitating select training sessions, and ensuring compliance with company policies and regulatory standards. The Lead collaborates with internal departments to optimize training programs, maintain accurate records, and support the continuous development of Flight Attendant Training Specialists. This position upholds the highest safety standards, operational excellence, and service expectations.

Tasks and Responsibilities

Training Program Management & Development
•    Oversees and maintains courseware in compliance with the Flight Operations Training Manual (FOTM), Training Standards, Policies and Procedures Manual (TSPPM), and regulatory requirements.
•    Collaborates with Ground Instructors on curriculum development and training module enhancements.
•    Monitors industry trends and attends relevant conferences to integrate best practices into training programs.
•    Partners with Training Capacity and Crew Capacity teams to schedule Trainees and Trainers for training courses, Initial Operating Experience (IOE), Annual Operating Experience (AOE), and Return to Work (RTW) programs.
•    Facilitates safety training through Flight Safety and external partners.
Leadership & Oversight
•    Manages and mentors Flight Attendant Training Specialists, supporting their professional growth and expanding their responsibilities.
•    Ensures training programs align with NetJets' high safety and service standards.
•    Assists with Training & Standards and Flight Operations projects, including manual development and strategic initiatives.
Compliance & Records Management
•    Conducts internal and external training audits to ensure adherence to regulations and company policies.
•    Maintains accurate training records using the FOX software system and approved training program documentation.
•    Ensures all training activities meet FAA regulations, company policies, and Flight Operations standards.
Cross-Departmental Collaboration & Strategic Initiatives
•    Works closely with Flight Operations, Scheduling, and other key departments to ensure alignment between training and operational needs.
•    Supports initiatives to enhance Flight Attendant training and professional development.
•    Provides insights and recommendations to improve training effectiveness and efficiency.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

•    Strong understanding of logistics and scheduling
•    Ability to build relationships with team members and all levels of management
•    Commitment to exceptional customer service and training excellence
•    Knowledge of company policies, FAA regulations, and training compliance standards
•    Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Access, Teams, and WebEx
•    Comfortable with public speaking and facilitating training sessions
•    Ability to learn and navigate proprietary company software systems
•    Flexibility to work variable hours, including holidays and weekends
•    Experience working in a union environment preferred
•    Strong oral and written communication skills, with excellent problem-solving abilities

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
 
Our comprehensive suite of benefits include:
•    Medical, Dental, and Vision
•    Healthcare Advocacy
•    Employee Assistance Program
•    Flexible Spending Accounts
•    Health Savings Account with annual employer contribution
•    Wellness Programs & Discounts
•    Paid Time Off
•    Parental Leave of Absence
•    Life and Accident Insurance
•    Voluntary benefits (financial protection plans)
•    401(k) plan, with 66% of every dollar you contribute matched by NetJets
•    Short and Long-Term Disability
•    Legal Plan
•    Identity Theft Protection Plans
•    Pet Insurance
•    Family & Caregiving Support