Title:  Global Travel Specialist (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Global Travel Specialist supports day to day travel and lodging programs for NetJets employees and crew, with a primary focus on hotel and travel bookings for special events, peak periods, and ongoing operations. This role provides operational support to Global Travel Program while ensuring a high level of service, accuracy, and financial integrity.

The Global Travel Specialist works collaboratively with internal partners and external suppliers to coordinate travel logistics, resolve amenities concerns and issues, and reconcile expense reports. The role is execution focused and contributes to continuous improvement through data tracking, issue identification, and process adherence.

Tasks and Responsibilities

Coordinate hotel and ground transportation bookings for special events, peak travel periods, training sessions, and crew needs.
Support airline, hotel, and ground transportation programs by executing established processes and service standards.
Monitor Travel Feedback and ratings to action plan and provide resolutions.
Assist with onboarding and communication related to travel program updates and offerings.
Create, track, and reconcile expense reports related to travel and lodging services.
Review invoices for accuracy; investigate discrepancies and work with suppliers and internal finance partners to resolve issues.
Maintain accurate records of bookings, contracts, and spend data.
Support reporting and KPI tracking by compiling data related to usage, deviations, and service performance.
Monitor feedback, service deviations, and operational issues; escalate patterns and concerns to Program Managers.
Assist with root cause analysis by identifying trends and documenting findings.
Recommend process improvements to increase efficiency, accuracy, and service consistency.
Partner closely with Global Travel Program Managers, Coordinators, Finance, and Operations teams.
Communicate professionally with vendors, suppliers, and internal stakeholders.
Represent NetJets travel programs with a service‑oriented, safety‑first mindset.
Support special projects and initiatives as assigned.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

Experience supporting travel, lodging, or event related logistics.
Basic financial administration skills, expense report reconciliation.
Strong organizational skills with attention to detail and accuracy.
Ability to manage multiple priorities in a fast paced environment.
Proficient in Microsoft Office (Excel, Word, Outlook).
Strong verbal and written communication skills.
Ability to work collaboratively across teams.
Service oriented approach with a focus on safety and reliability.
Adaptability to changing priorities and operational needs.
Minimal travel may be required.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
 
Our comprehensive suite of benefits include:
•    Medical, Dental, and Vision
•    Healthcare Advocacy
•    Employee Assistance Program
•    Flexible Spending Accounts
•    Health Savings Account with annual employer contribution
•    Wellness Programs & Discounts
•    Paid Time Off
•    Parental Leave of Absence
•    Life and Accident Insurance
•    Voluntary benefits (financial protection plans)
•    401(k) plan, with 67% of every dollar you contribute matched by NetJets
•    Short and Long-Term Disability
•    Legal Plan
•    Identity Theft Protection Plans
•    Pet Insurance
•    Family & Caregiving Support