Title:  Owner Account Administrator (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Owner Account Administrator is responsible for processing the set-up of new and revised Owner accounts for assigned region. The Owner Account Administrator reviews Owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies.  

Tasks and Responsibilities

• Reviews owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies. Collaborates with the Legal and Sales departments to resolve outstanding contractual data and/or language discrepancies. Provides feedback to management and department liaisons regarding contractual and workflow processes to maximize implementation opportunities.
• Processes account set-up for new and revised owner accounts for assigned region. Creates supporting documents and billing packets in compliance with contractual agreements. Ensures accounts, supporting documents, and billing packets reflect contractual language and data accurately. May be responsible for administering owned and/or leased intercompany contracts (i.e. processing renewals, reductions, lease terminations, etc.) 
• Effectively communicates with customers regarding account inquires (i.e. contract changes, contractual language, program hours, fee calculations, etc.). Partners with other department liaisons to triage problem resolution.  
• Prepares quality control reports. Responsible for analyzing reports to ensure contractual information transferred accurately. Generates adhoc reports to determine transactional trends and compile monthly metrics. Interacts with the Legal and Sales departments to provide analytical and problem resolution support as it relates to contract discrepancies. Identifies contractual gaps and provides recommendations to appropriate department liaisons.  

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Understanding of basic invoicing practices, processes, and procedures
• Knowledge of financial analysis, invoice statements, basic accounting practices
• Knowledge of airline charter contract language as it relates to invoice generation and/or accounts receivable is desired
• Solid verbal and written communication skills needed to interact effectively with both internal and external customers
• Ability to build and manage professional relationships with external customers
• Ability to partner with internal department liaisons to recommend and/or implement solutions
• Proficient in analyzing financial data to provide advice and make recommendations based on discrepancies and trends
• Efficient in operating personal computer and business software
• Normal work office environment. Standard work hours (i.e. 8:00 a.m. - 5:00 p.m.). May be required to adjust work hours as needed

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support