Title:  Supervisor, Aircraft Appearance Standards (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Supervisor, Aircraft Appearance Standards is responsible for the execution of the Aircraft Appearance cleaning events to ensure aircraft mission readiness. These cleaning events include interior/exterior cleanings, brightwork, and sealant programs. The Aircraft Appearance Standards Supervisor will be key in the development and use of standard operating procedures, checklists, reports, and vendor coordination. Additionally, facilitation of initial training for new hires and re-current training for all changes to the Aircraft Appearance Standards programs. This role will report directly to the Service Hub Operations Manager and will supervise a team of coordinators to ensure operational coverage and efficiency.

Tasks and Responsibilities

• Supervise the Aircraft Appearance Standards schedule coverage. Including coverage of Aircraft Appearance Standards functions as needed to ensure operational coverage and mission ready aircraft.
• Analyze and report key departmental operation trends and report to Management.
• Facilitate training for all Aircraft Appearance Standards training. Including new hire training, recurrent training, and vendor training.
• Development and execution of standard operating procedures, checklists, reports, and vendor training materials.
• Provide exceptional customer service to internal employees and vendors.
• Other duties as assigned.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Demonstrated expertise in procedures, processes, and standards for aircraft cleaning
• In-depth understanding of NetJets Aircraft Appearance Standards strategy
• Strong leadership skills with excellent interpersonal, oral, and written communication skills
• Ability to meet operational goals and adapt to change on a continuous basis.
• Ability to multi-task, prioritize and adapt to changing workloads and demands
• Schedule flexibility to support requirements of a continuous operation, which includes scheduled shifts on nights, weekends, and holidays.
• Flexibility to cover for absences of other team members
• Ability to work independently and be a self-starter for projects and goals.
• Microsoft Excel proficiency: Advanced
• Microsoft Outlook proficiency: Advanced
• IntelliJet2 proficiency area:  Timeline
• Maintenix proficiency areas:  Work Package Creation, Scheduling & Closing; MxNet2.0; other tools as assigned

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 66% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support